Privacy Policy
Last Updated: September 12, 2026
At Plaanet Attestation & Visa Services, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, disclose and protect your personal information when you visit or use our website plaanetattestation.com or contact us regarding our attestation, apostille, visa, document legalization, translation and related services.
By using our website or submitting your information through our enquiry/contact forms, you acknowledge that you have read and understood this Privacy Policy.
1. About Plaanet Attestation & Visa Services
Plaanet Attestation & Visa Services provides document attestation, apostille, embassy attestation, HRD/Home Department attestation, visa assistance, translation and related documentation services. Website: https://plaanetattestation.com/ Email: info@plaanetattestation.com Phone: +91-7454882076 / +91-9625238886 Branch Office: Office No. 06, GL05, Ansal Bhawan, 16-KG Marg, Connaught Place, New Delhi – 110001 Registered Office: 1/6800, East Rohtash Nagar, Shahdara, New Delhi – 1100322. Information We Collect
Depending on the services you request, we may collect information such as:Information You Provide
- Full name
- Mobile/telephone number
- Email address
- City, state or country
- Details of the service you are interested in
- Information relating to your document-attestation or visa requirement
- Any information you voluntarily provide when communicating with us
Information Collected Automatically
When you visit our website, certain technical information may be collected automatically, such as:- IP address
- Browser type and version
- Device type
- Operating system
- Pages visited
- Approximate location derived from technical information
- Date and time of website access
- Referring website or webpage
- Website usage and interaction information
3. How We Use Your Information
We may use the information collected from you for the following purposes:- To respond to your enquiries and requests
- To provide attestation and apostille services
- To assist with embassy and document legalization requirements
- To provide visa-related assistance
- To provide HRD/Home Department and translation services
- To understand your service requirements
- To communicate with you regarding your enquiry or service
- To provide quotations, service updates and relevant information
- To process and manage service requests
- To improve our website, services and customer experience
- To maintain business, administrative and service records
- To prevent fraud, misuse or unauthorized activity
- To comply with applicable legal and regulatory requirements
4. Legal Basis and Consent
Where consent is required, we will seek your consent before processing your personal data for the specified purpose. Consent should be voluntary, specific, informed and unambiguous. You may withdraw consent where consent is the basis for processing your personal data. Withdrawal of consent may affect our ability to provide certain services where the relevant information is necessary to perform those services.5. Contact and Enquiry Forms
When you submit an enquiry through our website, we may collect information such as your name, mobile number, email address and details of your enquiry. This information may be used to:- Contact you regarding your enquiry
- Understand your requirements
- Provide service information
- Provide a quotation
- Follow up regarding your requested service
6. Documents and Sensitive Information
Our services may require customers to provide documents such as educational certificates, birth certificates, marriage certificates, commercial documents, medical certificates, passports or other documents depending on the service requested. We understand that such documents may contain confidential or sensitive information. We will use documents and information provided by you only to the extent reasonably necessary for providing the requested service, processing your application, communicating with relevant authorities/service providers where required, and fulfilling applicable legal or contractual obligations. You should avoid submitting information that is not required for the service you have requested.7. Sharing of Personal Information
We do not sell or rent your personal information to third parties. Where necessary for providing our services, information may be shared with relevant parties such as:- Embassies and consulates
- Government departments and authorities
- Document authentication or attestation authorities
- Translation or professional service providers
- Visa-processing partners or service providers
- Technology, hosting, communication or support providers
- Professional advisers or legal authorities where required
8. Third-Party Service Providers
Our website or business operations may use third-party service providers for purposes such as:- Website hosting
- Website analytics
- Email communication
- Customer communication
- Advertising and marketing
- Website security
- Payment processing, where applicable
9. Cookies and Similar Technologies
Our website may use cookies and similar technologies to improve website functionality, understand website traffic and improve user experience. Cookies may help us understand:- Which pages visitors use
- How visitors interact with our website
- Website performance
- General traffic patterns
- Advertising or campaign performance, where applicable
10. Advertising and Analytics
We may use analytics and advertising platforms to understand website traffic, measure marketing campaigns and improve our services. Depending on the tools implemented on the website, these platforms may process technical or online activity information according to their respective policies. We do not intentionally provide such platforms with information that is unnecessary for advertising or analytics purposes.11. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, loss or destruction. However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security.12. Data Retention
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including:- Providing requested services
- Maintaining business and transaction records
- Resolving disputes
- Meeting contractual obligations
- Complying with applicable laws and regulatory requirements
- Establishing or defending legal claims
13. Your Privacy Rights
Subject to applicable law, you may have rights regarding your personal information, including the ability to:- Request information about the personal data we process about you
- Request correction of inaccurate or incomplete information
- Request deletion of personal information where applicable
- Withdraw consent where processing is based on consent
- Raise a privacy-related grievance or complaint
- Request information about how your personal data is processed